Location(s)
Springfield
Type
Full Time
Recruiter Contact Information
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Become a part of our team of competent and compassionate professionals as a Co-Response Clinician in our Crisis Services program at Behavioral Health Network! Working primarily with the Holyoke Police Department and clinical staff, Clinicians collaborate with an interdisciplinary team to provide community-based care to individuals through immediate clinical intervention, including mental status, social functioning, and level of risk. They determine the need for Crisis treatment, consult with the clinical supervisor, and implement appropriate treatment or referral responses. Clinicians also work closely with youth and their families, identifying signs of mental health and substance abuse and performing risk evaluation, intervention, and de-escalation.

Co-Response Clinicians use their knowledge of the Recovery-Oriented model, multi-modal therapies, family dynamics, and normal child, adolescent, and adult development in their work. They may also provide community-based care through effective and efficient telephone support, consultation, information, and referrals with law enforcement. Bilingual Co-Response Clinicians may translate via phone and in person within the crisis and acute care programs. They determine if a higher level of clinical intervention is needed, and they complete all necessary paperwork in a clear, timely, and compliant manner.

Behavioral Health Network encourages Co-Response Clinicians to engage with supervisory staff for training and development and to attend related seminars and conferences, enhancing their clinical, law enforcement, and justice system knowledge.

The Co-Response Clinician, one of the newest BHN positions, works collaboratively with law enforcement and Crisis staff to assist and alleviate law enforcement with mental health and crisis calls in the Holyoke, MA area. BHN brings the mental health emergency responder personnel to individuals in need, creating a direct line of communication upon which law enforcement can rely.

Job Requirements

Co-Response Clinicians at Behavioral Health Network have the following qualities:

  • Knowledge of grief and trauma.
  • Knowledge and application of the Recovery Oriented model, specific to those experiencing a mental health crisis.
  • Excellent client intake, interviewing and assessment skills.
  • Proactive, creative, ethical and enthusiastic approach and strong interpersonal skills
  • Strong motivational interviewing skills.
  • Ability to work as a member of an interdisciplinary team, and to follow through on individual tasks.
  • Ability to learn how to complete mental status exam.
  • Demonstrates understanding of and competence in serving culturally diverse populations
  • Familiarity with internet, word processing and email systems (required).
  • Empathic skills and ability to establish rapport with consumers, family members, law enforcement and service providers (required).
  • Good observation, thorough communication and documentation skills, ability to provide solution focused, strengths based treatment.
  • Valid Driver’s license and reliable transportation during each shift to provide expedited community based service response when appropriate and requested by law enforcement personnel (required). 
  • Flexibility in moving locations throughout the ESP/MCI catchment area, including the community based locations and assigned mobile locations regardless of location of set schedule.
  • Crisis or psychiatric inpatient experience (preferred).
  • Experience collaborating with law enforcement (preferred).
  • Bilingual (English & Spanish) (preferred).
  • Graduate of Clinical Master’s program (required).
  • Licensed or license eligible (required).
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