Full Time
Recruiter Contact Information

Your experience, knowledge and great skills will support the Adult Mobile Crisis Intervention program with the following:

  • Accompany Licensed and Master Level Clinicians on all community-based intervention services.
  • Acting as the primary “point of contact” for all individuals served who have accessed crisis services, ensuring that individuals are being followed throughout the process of being connected to services and resources within BHN and the community.
  • Navigating individuals through the process of getting connected to the services identified by the AMCI crisis clinician and making the appropriate referrals.
  • Maintaining direct service productivity as agreed, while completing all required trainings.
  • Facilitating collaboration and consultation with internal and external service providers including but not limited to the use of specialty care managers to meet individuals’ needs in a timely and efficient manner.

Who are we?

Mobile Crisis Intervention (MCI):

The Mobile Crisis Intervention program provides crisis intervention and stabilization services to children and adolescents in the Westfield area. The MCI program through BHN is the designated Emergency Service Provider for the Southern Pioneer Valley.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938.  BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Reasons to work with BHN:

  • Work with an agency who does amazing things for others
  • You will be able to change a person’s life
  • You will expand your experience in various health areas at the same time
  • You will have the opportunity to grow within the agency
  • You will not be bored with our fast-paced environment
  • You will have excellent benefits package & time off benefits available
Job Requirements

What are we looking for in a AMCI Counselor?

  • Bachelor’s Degree in a related mental health field (Social Work or Psychology) with 1 year of work experience in a related mental health field required.
  • Knowledge of mental illness, the interface between mental health and medical conditions and systems, substance abuse, and care management.
  • Must have familiarity with the internet, word processing, and email systems.
  • Professional demeanor and phone skills in communicating with clients and other professionals.


In accordance with the BHN Mandatory COVID vaccine policy - all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.